Terms and conditions

Access to and use of primepetinsurance.com.au and service.securequote.com.au (Websites) and the products and services available through these sites are subject to the following terms of use. By using these Websites you agree to be bound by these Terms and Conditions.

‘Our’, ‘Us’ and ‘We’ refers to Greenstone Financial Services Pty Ltd ABN 53 128 692 884 of 50 Norwest Boulevard, Norwest NSW 2153 Australia and PetSure (Australia) Pty Ltd, ABN 95 075 949 923, AFSL 420183 of Level 9, 465 Victoria Avenue, Chatswood NSW 2067. The words ‘You’ and ‘Your’ refer to users of these public Websites.

The information in these Websites is a summary only. Source material should be consulted in all cases affecting legal rights or responsibilities. Changes in circumstances may occur at any time and may impact on the accuracy or completeness of the information. We have taken reasonable care in producing this information. However, to the extent permitted by law, we do not warrant the accuracy, adequacy or completeness of the information and excludes liability for any decision taken on the basis of information shown in or omitted from these Websites.

The material on these Websites is published by us and is intended for use in Australia. The Website is not intended for use outside Australia. We make no claim that the information contained on these Websites is appropriate or may be downloaded legally outside Australia. If You access these Websites from outside of Australia, You do so at Your own risk and You are responsible for compliance with the laws in Your respective jurisdiction.

These Websites are business and commercial Websites. They are therefore not intended for persons under the age of 18. If You are under 18 You should speak to Your parents, Your guardian, or a responsible adult and obtain their permission to use these Websites.

The information, materials and services contained on these Websites are provided to You ‘as is’ and ‘as available’. To the maximum extent permitted by law, unless otherwise specified, we disclaim all representations and warranties of any kind, whether express or implied. In addition, we do not warrant, guarantee or make any representations regarding the security of accounts, or that these Websites are free from destructive materials, including but not limited to computer viruses, hackers, or other technical sabotage.

We also do not warrant, guarantee or make any representations that access to these Websites will be fully accessible at all times, uninterrupted, or error-free. Use of these Websites is limited to obtaining insurance quotes, obtaining other information relating to the price of insurance cover and conducting insurance related transactions or queries, in respect of insurance cover for You or a member of Your immediate family, with their prior consent. You agree not to otherwise use these Websites to obtain insurance quotes, or to obtain other information relating to the price of insurance cover from us or conduct insurance-related transactions or queries. You also agree to indemnify us in respect of any liability incurred by us for any loss, cost, damage or expense, howsoever caused, suffered by us as a result of Your breach of this obligation.

In using these Websites You agree that You will not, either directly, or indirectly through another party, use any robot, spider, screen scraper, data aggregation tool or other device or means to process, monitor, copy or extract any web pages on these Websites, or any of the information, content or data contained within or accessible through these Websites, without our prior written permission.

Further You agree not to use any process to aggregate or combine information, content or data contained within or accessible through these Websites with information, content or data accessible via or sourced from any third party. In addition, You agree not to use any information on or accessed through these Websites for any commercial purpose or otherwise (either directly or indirectly) for profit or gain. You also agree not to reverse engineer, reverse assemble, decompile, or otherwise attempt to discover source code or other arithmetical formula or processes in respect of the software underlying the infrastructure and processes associated with these Websites, or copy, reproduce, alter, modify, create derivative works, or publicly display, any part of any content from these Websites without our prior written permission.

To the maximum extent permitted by law, we disclaim liability for any damages, including, without limitation, direct or indirect, special, incidental, compensatory, exemplary or consequential damages, losses or expenses, including, without limitation, lost or misdirected orders, lost profits, lost goodwill, or lost or stolen programs or other data, however caused and under any theory of liability arising out of or in connection with (1) use of these Websites, or the inability to use these Websites by any party; or (2) any failure or performance, error, omission, interruption, defect, delay in operation or transmission; or (3) line or system failure or the introduction of a computer virus, or other technical sabotage, even if we or our employees or representatives are advised of the possibility or likelihood of such damages, losses or expenses.

All trade names, brand names, trade symbols, logos, slogans, trademarks or services marks are trademarks or proprietary interests of Greenstone Financial Services Pty Ltd. There are other trade names, brand names, trade symbols, logos, slogans, trademarks, service marks, brand names, company names, logos, slogans, trademarks or service marks indicated on the Website that are the property of their respective owners.

These Websites may contain a number of links to other Internet websites which are operated by third parties. The provision of the link does not mean that we endorse or accept any responsibility for the content, use, or products and services made available through the associated websites. By utilising these links, You acknowledge and agree that we are not responsible for the actions, content, accuracy, privacy policies, opinions expressed, services provided, goods sold, or other links provided by these websites. You further acknowledge and agree that we are not responsible either directly or indirectly for any damage or loss caused by use of or reliance on linked websites. Should You have any questions regarding these websites, You should address them directly with the relevant website administrator.

These Terms and Conditions are governed by the law in force in the state of New South Wales, Australia. Any dispute arising in connection with these Terms and Conditions or in connection with Your use of these Websites which cannot be resolved by good faith negotiations between us, You and Greenstone Financial Services Pty Ltd shall be referred to mediation or to arbitration. However, we reserve, at our absolute discretion, our right to instigate legal proceeding prior to negotiation, arbitration or mediation against any individual, organisation or entity, who in our opinion has acted in breach of these Terms and Conditions.