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Prime Pet Insurance

When only the finest will do

Dog insurance

Your dog is your best friend and you want to make sure they’re healthy and receive the best care without worrying about those king-sized vet bills.

Dog insurance benefits

Cat insurance

Your cat may think it’s completely independent, but even they need a little extra care sometimes.

Cat insurance benefits

Get a quote in one easy step!

Protect your pet with premium pet insurance

Premium first-class care

Cover for up to 85% of eligible treatment costs on our top Sovereign cover.*

Protect against dental

Our Sovereign and Imperial insurance plans include an annual benefit of up to $2,000 for some common pet dental illnesses after two years of holding your policy.*

No excess

Make multiple claims up to $14,000 per year with no excess to pay.*

Choose from three cover options

With three royal plans to choose from all covering accidental injury and illness (Sovereign, Imperial, and Regal), you can be sure your beloved pet is in good hands.

* Pre-existing conditions and certain illnesses are excluded. Terms, conditions, exclusions, benefit limits and sub-limits apply. A $2,000 annual per condition limit is applicable to Regal Accident & Illness Cover. The dental illness benefit doesn't cover dental illnesses that were present during the two-year waiting period.

Manage your pet insurance policy online

By utilising our online self-service portal, you will gain online access to your pet’s policy, whenever and wherever it suits you. By logging in you will gain access to the following:

Online policy management

  • Create a profile for your pet
  • Make and manage your claims online
  • Update your details
  • View and download important documents
Make an online claim

Convenient pet resources

  • Nearby vets and specialists
  • Pet-friendly parks
  • Pet-friendly beaches
Manage my policy online

To manage your policy online or make an online claim, please register today.

Please visit our claims page for more information

Frequently Asked Questions

Can I get a pre-approval for a GapOnly claim?

You can request a pre-approval (from any participating vet practice) prior to your pet’s treatment, or have your claim processed ahead of picking up your pet from the vet. Pre-approvals can be lodged Monday - Friday 8:00am – 8:00pm...

Can I use GapOnly for all vet treatment costs?

GapOnly works in partnership with participating vets, and as long as your vet is GapOnly enabled, you can use it for all eligible vet fees covered in your policy.

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