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Prime Pet Insurance

When only the finest will do

Dog insurance

Your dog is your best friend and you want to make sure they’re healthy and receive the best care without worrying about those king-sized vet bills.

Dog insurance benefits

Cat insurance

Your cat may think it’s completely independent, but even they need a little extra care sometimes.

Cat insurance benefits

Get a quote in one easy step!

Protect your pet with premium pet insurance

Premium first-class care

Cover for up to 85% of eligible treatment costs on our top Sovereign cover.*

Protect against dental

Our Sovereign and Imperial insurance plans include an annual benefit of up to $2,000 for some common pet dental illnesses after two years of holding your policy.*

No excess

Make multiple claims up to $14,000 per year, with up to 85% of eligible vet bills reimbursed and no excess to pay.*

Choose from three cover options

With three royal plans to choose from all covering specified accidental injuries and illness (Sovereign, Imperial, and Regal), you can be sure your beloved pet is in good hands.

* Terms, conditions, exclusions, benefit limits, and sub-limits may apply. A $2,000 annual condition limit is applicable to Regal Accident and Illness Cover. There’s a 2-year waiting period for dental illnesses under Sovereign and Imperial cover.

Manage your pet insurance policy online

By utilising our online self-service portal, you will gain online access to your pet’s policy, whenever and wherever it suits you. By logging in you will gain access to the following:

Online policy management

  • Create a profile for your pet
  • Make and manage your claims online
  • Update your details
  • View and download important documents
Make an online claim

Convenient pet resources

  • Nearby vets and specialists
  • Pet-friendly parks
  • Pet-friendly beaches
Manage my policy online

To manage your policy online or make an online claim, please register today.

Please visit our claims page for more information

Frequently Asked Questions

Can I apply to have a pre-existing condition reviewed?

Yes. If your pet has had a temporary condition that was subject to the pre-existing condition exclusion, you can apply to have it reviewed. Your vet will need to certify and provide veterinary records verifying that the condition remains a...

Can I get a pre-approval for a GapOnly claim?

You can request a pre-approval (from any participating vet practice) prior to your pet’s treatment, or have your claim processed ahead of picking up your pet from the vet. Pre-approvals can be lodged Monday - Friday 8:00am – 8:00pm...

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